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Healthcare - Optimizing Patient Intake with Power Apps

The client is a leading employee health system with over 50 locations in the Hamburg metropolitan area. It is transforming men's healthcare with a technology-assisted concierge service. However, its communication tools were inadequate to provide patient insights and data sharing. The health system partnered with UCS to develop specialized Power Apps tools to build a system that would provide real-time patient insight and communication.

Challenges

  • Fragmented Information: Patient data was scattered across different systems, making it difficult for healthcare providers to access a complete picture of a patient's medical history.
  • Cumbersome Patient Intake: Reliance on paper forms made check-in slow and frustrating for patients and staff. Administrative tasks were time-consuming and inefficient.
  • Patient Engagement: Patient engagement and follow-ups were managed and tracked via phone, which consumed hours for the staff to contact and record the information.
  • Impact of limited Patient Insights: The lack of access to complete patient information hindered providing the best care.
Healthcare-Challenges
Healthcare-Solution

Solution

  • Digital Intake Forms: Patients used tablets to fill out forms, reducing wait times and improving data accuracy.
  • EHR Integration: Automatically transferred patient info to electronic health records, reducing manual entry and errors.
  • Unified Patient View: Providers accessed a single view of patient data for better decision-making and coordination.
  • Compliance: Easily complied with the Health Insurance Portability and Accountability Act (HIPAA).
  • Appointment Tracking: Easily referenced appointment schedules and followed up with patients.

Results

50% faster patient check-in times

90% time savings

Reduced administrative overhead

Enhanced patient experience

Improved data accuracy and accessibility

Better compliance with health regulations

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